Terms & Conditions

Welcome to Tola Store. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.

Tola Store is a UK-registered online clothing store specialising in newborn, baby, and children’s fashion.
We are registered with Companies House (UK) and operate in accordance with UK consumer laws.

All products displayed on our website are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.

Product images are for illustration purposes only. Colours and appearance may vary slightly due to screen settings.

• All prices are displayed in GBP (£) unless stated otherwise.

• Prices include applicable taxes where required.

• Payment must be made in full at checkout using the available payment methods.

We reserve the right to change prices at any time, but changes will not affect orders already placed.

Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order for any reason, including stock availability or pricing errors.

We aim to dispatch orders promptly. Delivery times are estimates and may vary depending on location and external factors. Tola Store is not responsible for delays caused by courier services.

Customers have the right to return items in accordance with UK Consumer Contracts Regulations.

• Items must be returned unused, unworn, and in original packaging.

• Certain items (e.g. hygiene-sensitive items) may not be eligible for return.

• Refunds will be processed after inspection of returned items.

Full details are available in our Returns Policy.

All content on this website, including text, images, logos, and designs, is the property of Tola Store and may not be copied, reproduced, or used without prior written permission.

Tola Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the fullest extent permitted by UK law.

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal data in compliance with UK GDPR.

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect once posted on this page.

The information provided on this website is for general informational purposes only. While we aim to ensure that all content is accurate and up to date, Tola Store makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the information, products, or services contained on this site.

Nothing on this website constitutes legal advice. We recommend that you seek professional legal advice to ensure that your Terms & Conditions meet your specific business needs and comply with applicable UK laws and regulations.

These Terms & Conditions set out the rules and guidelines governing the use of the Tola Store website and the purchase of products from us. By accessing our website or placing an order, you agree to comply with and be bound by these Terms.

The Terms & Conditions define the relationship between Tola Store and its customers, including user responsibilities, purchase conditions, payment terms, and limitations of liability. They are designed to protect both our business and our customers.

Our Terms & Conditions address the following key areas:

• Eligibility to use the website

• Product descriptions and availability

• Pricing, payment methods, and billing information

• Order acceptance, cancellation, and delivery

• Returns, refunds, and exchanges

• Intellectual property rights

• Limitation of liability

• Privacy and data protection

• Governing law and jurisdiction

These provisions ensure transparency, fairness, and compliance with UK consumer protection laws.